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Chargeback Prevention

Stop disputes before they become chargebacks.

Real-time alert integrations with Ethoca, Verifi RDR, and issuer networks. Respond to disputes in hours, not weeks.

85%
Dispute prevention rate
<2h
Average alert response time
3
Alert networks integrated
Live Dispute Alert Feed
Ethoca Verifi RDR CDRN
Ethoca · €89.99 · Visa ••4821 · GoToTop Ltd
Refund issued automatically · 2 min ago
RESOLVED ✓
RDR · €224.00 · MC ••9103 · CURIQUS
Auto-resolved by Verifi · 7 min ago
RESOLVED ✓
Ethoca · €312.50 · Visa ••7744 · Astroline
⚡ Alert received · Matching refund rule...
INCOMING
CDRN · €56.00 · Visa ••2291 · IQTrains
Refund issued · 18 min ago
RESOLVED ✓
85%
Prevention rate
<2h
Response time
3
Alert networks
Everything you need.
Nothing you don't.
01
Ethoca Alerts

Receive real-time notifications from Mastercard's Ethoca network the moment a cardholder disputes a charge. Refund before the chargeback files.

02
Verifi RDR

Visa's Rapid Dispute Resolution automatically resolves disputes matching your criteria — no manual review, no chargeback.

03
Verifi CDRN

Cardholder Dispute Resolution Network alerts give you the window to respond to Visa disputes before they escalate.

04
Automated Refund Logic

Define refund rules by merchant, amount, and dispute type. Matching alerts trigger refunds automatically — zero human involvement.

05
Chargeback Case Management

For disputes that proceed, our case management tools centralise evidence, deadlines, and win rates across all your acquirers.

06
Alert Analytics

Track alert volume, response rates, and chargeback ratio by merchant, acquirer, and product. Know exactly where your exposure lies.

Ready to see
Chargeback Prevention
in action?

Talk to our team. We'll walk you through how chargeback prevention works for your specific setup.