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Cookie Policy

Effective as of: May 28, 2026

01About This Policy

This Cookie Policy explains how Release ASAP Ltd, operating as Truegate (“Company”, “we”, “us”, or “our”), uses cookies and similar tracking technologies on truegate.tech and any related subdomains (the “Site”). It forms part of our Privacy Policy and should be read together with it.

By continuing to use our Site, you consent to the use of cookies as described below. Where consent is legally required (for example, for non-essential cookies under the EU ePrivacy rules and GDPR), we only set those cookies after you have given consent.

02What Are Cookies

Cookies are small text files that a website places on your device when you visit it. They are widely used to make websites work, to make them work more efficiently, and to provide information to the site owners. Cookies may be set by the website you are visiting (“first-party cookies”) or by a third-party domain whose content is embedded in the page (“third-party cookies”).

We also use related technologies such as local storage, session storage, and pixels. For simplicity, this policy refers to all of these collectively as “cookies”.

03Categories of Cookies We Use

Strictly Necessary

Required for the Site to Work

These cookies enable core functionality such as security, network management, load balancing, and accessibility. The Site cannot function properly without them, and they do not require consent.

Functional

Preferences & Personalisation

These remember choices you make — such as your language, region, or accepted cookie banner — so we can provide a more personalised experience. They do not track you across other sites.

Analytics

Understanding How the Site Is Used

These cookies help us understand which pages are most visited, how users navigate the Site, and where errors occur, so we can improve performance and content. Data is aggregated and used in a non-identifying form wherever possible.

Marketing

Measuring & Improving Campaigns

If enabled, these cookies are used to measure the effectiveness of advertising campaigns and, in some cases, to show you relevant content on other sites. They are only set with your explicit consent and can be withdrawn at any time.

04Examples of Cookies Set on the Site

The exact cookies set on your device depend on which pages you visit and which features you use. The table below describes the typical categories of cookies you may encounter when using Truegate.

Category Purpose Typical Duration
Strictly Necessary Session management, CSRF protection, load balancing, security cookies set by our infrastructure providers. Session / up to 12 months
Functional Storing cookie banner choices, language and UI preferences, recently viewed product pages. Up to 12 months
Analytics Aggregated usage statistics, page views, navigation patterns, error reporting (e.g. Google Analytics, similar services). Up to 24 months
Marketing Measuring conversions and the performance of advertising campaigns on external platforms (only with consent). Up to 24 months

05Third-Party Cookies

Some cookies on our Site are placed by third-party services we use to deliver functionality or to understand how the Site is performing. These third parties may, for example:

  • Provide analytics that help us measure how our content is used;
  • Embed videos, maps, or social-media content;
  • Host scripts and assets through their content delivery networks;
  • Help us communicate with you through chat, support, or contact forms.

These third parties have their own privacy and cookie policies, which govern their use of cookies. We do not control these cookies and recommend that you review the relevant policies of those providers for more information.

06Your Choices

You can control how cookies are used on our Site in several ways:

  • Cookie banner: when applicable, you can accept or reject non-essential cookies through the cookie banner shown when you first visit the Site, and change your choices at any time.
  • Browser settings: most browsers allow you to view, manage, delete, and block cookies. You can also configure your browser to alert you when a site tries to set a cookie.
  • Opt-out tools: many advertising and analytics providers offer their own opt-out mechanisms, which you can find in their respective privacy policies.

Please note that strictly necessary cookies cannot be disabled through these tools. If you block or delete cookies, some parts of the Site may stop working correctly or may not be available at all.

07Do Not Track

Some browsers offer a “Do Not Track” (DNT) signal. There is currently no industry standard for how websites should respond to DNT signals, and so our Site does not change its behaviour based on DNT. You can still manage your preferences using the controls described in this policy.

08Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, regulation, or our practices. When we do, we will revise the “Effective as of” date at the top of this page. We encourage you to review this page periodically to stay informed about how we use cookies.

09Contact Us

If you have questions about this Cookie Policy or about how we use cookies, please contact us:
Email: support@truegate.tech
Address: Konstantinoupoleos 24, MAZOTOS HILLS 4, Flat/Office 103, Larnaca, Mazotos 7577, Cyprus